Customer Service

Pyramid want you, our customers, to be happy with the service you receive and the products you buy from Pyramid.

If you have any problems fitting your awning or in the unlikely event you have any other issue with a Pyramid product, a member of our experienced Customer Service team will solve it quickly, professionally and considerately.

If you would like to speak to one of the team then please call us on 01623 754567 between 9am and 4pm, Monday Friday.  If you would prefer to write to us then please email us at info@pyramidoutdoor.co.uk and we’ll get back to you within two working days.

We are also pleased to hear any feedback or product suggestions you might have at any time, no matter how unfeasible it may sound!