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Privacy Policy

Feb 2012

This policy covers all aspects of privacy and user confidentiality whilst you are using the Pyramid Outdoor website.

Under the Data Protection Act (1998), we are legally committed to protecting any and all information that we collect from you.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  As such we do not disclose individually identifiable information about you to any third party without your express permission, unless we are under legal obligation to do so.  

Pyramid Outdoor does not store any unique information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information.  We do, however, store all browsing information with specific regard to Browser Details and Configuration, IP address, Pages Navigated and Number of Visitors.  The collation of this information enables us to enhance our service to our visitors and in no way infringes upon your privacy.

If you are not happy for your data to be used in this way, please click on the unsubscribe link within any email from Pyramid Outdoor and your details will be removed from our contact list within 7 days.  Alternatively, email info@pyramidoutdoor.co.uk with 'Unsubscribe me' in the subject line.

Placing an order

When you place an order with Pyramid Outdoor, your card payment details are encrypted and transmitted in their encrypted form to our authorised secure payment processor.  As soon as payment is authorised, our accounts system records the authorisation code only, which is used to reference your payment should we need to refund you. 

Payments made via the telephone are manually entered into the payment system after which the same process is followed as written above.

Pyramid Outdoor do not store your payment details and take all reasonable precautions to keep the details of your order and payment secure, but unless Pyramid Outdoor is negligent, we will not be liable for unauthorised access to information supplied by you.

If you have further queries with regards to your personal data, please email info@pyramidoutdoor.co.uk or write to the Data Protection Officer at the address below:

Pyramid Outdoor Limited, Byron Avenue, Lowmoor Business Park, Kirkby in Ashfield, Nottinghamshire NG17 7LA

Use of cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive.  If you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  A cookie does not give access to your computer or your personal information other than what you decide to share with Pyramid Outdoor.

We use a session cookie to hold the contents of your "shopping cart" throughout your order.

We use traffic log cookies to identify which pages are being used which helps us analyse data about webpage traffic and improve our site to tailor it to customer needs.  This information is used for statistical analysis purposes and is then removed from the system.

NB you can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer however this may prevent full use of the website.

Links to other websites

From time to time we may have links to other websites of interest however once you have used these links and left www.pyramidoutdoor.co.uk you need to be aware that we do not have any control over another website.  Pyramid Outdoor cannot be responsible for the protection and privacy of information you provide on these sites as they are not governed by this privacy policy.